FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: What’s your MOQ?

A: OEM products MOQ is 500-1000pcs per model, but we can also accept 100-300pcs, it depends on the models. Please contact us for special MOQ.

Q2: What’s your payment terms?

A. We could accept L/C at sight, T/T, Western Union and Paypal.

Q3:Can I get free samples?

A: Usually we will charge sample cost and freight, but will return the sample fee once you place bulk order. Or we can provide you free samples with DHL/Fedex/UPS freight collect.

Q4: Can I buy other factory's products directly from you?

A: Yes, of course. There are already many customers cooperating with us in this way. We have many years in the business with extensive knowledge of technology and market.

Q5:What’s your Delivery time ?

A: We could deliver the goods within 30-45days after receipt of your advance payment.

Q6:What’s your after-sales service?

A: We could provide 1% free spare parts and one year warranty.

Q7:Can you design the packaging artworks for us?

A: Yes,we have our own professional designer to help you design your OEM packagings.

Q8:Can I mix different items inside one container?

A: Yes, sure. We can provide the service of mixing different items into one container.

Q9:When can I get the quotation?

A: We usually reply you within 24 hours after get inquiry. If you need urgently, pls call us.

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